Shipping policy

Shipping and Delivery Policy

We deliver across the GCC with a focus on speed, safety, and reliability.

Delivery Time:

  • UAE: 2–4 business days

  • Saudi Arabia: 4–7 business days subject to customs clearance

  • Other GCC countries: 5–10 business days subject to customs clearance

Shipping Fees:

  • Calculated at checkout based on location and order weight.

  • Free shipping may apply for orders over AED 150 within UAE only

Order Processing:

  • Orders are processed within 1–2 business days.

  • You will receive a confirmation email with tracking details once your order is shipped.

Delivery Issues:

  • If your order is delayed or lost, contact our Customer Support immediately at hello@kiddykinetics.com

  • Ensure your delivery address is correct; incorrect addresses may result in delayed delivery or additional fees.